ALL FAILED PARTS AND REPAIR ORDERS MUST BE TURNED IN WITHIN 45 DAYS FROM CLAIM DATE OR
CLAIM WILL BECOME VOID AND WILL NOT BE PAID.
Failure to follow ERI claim process will also render a claim void.
Warranty Policy Guidelines:
- All repairs or sublets must be PRE-APPROVED by ERI warranty department. Any work done without approval will not be considered for payment. Labor and repair times will be paid based on industry standards.
- ERI will not cover any excluded items outline in the limited policy & procedures. Some of those items include (but are not limited to): Towing, shop supplies, sales tax, consumables (oil, filters, etc.), mileage, downtime, mark-up, or rental.
- Incomplete forms will not be processed. Engine must have been registered at time of sale, ERI will not start a claim until complete registration information has been received from the original installer or vehicle owner.
- Payment will NOT be issued until failed product has been returned and analyzed.